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9/20/2008 02:46:00 PM

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Strategies for Customer Growth and Loyalty in the Enterprise

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ABSTRACT:
Customer-centric growth strategies are being developed and implemented by enterprises around the world with a goal to deepen relationships with customers and emphasize long-term satisfaction over short-term sales conversions.

In order to gain customer loyalty, enterprises must gain their customer's trust. Achieve a customer-centric growth strategy by maintaining a continuous dialogue with your customers, making the experience as positive as possible. Read this white paper to learn how you can:

* Implement a 6 step strategy in interaction management to enable smarter customer interactions.
* Combine customer profiling, customer data integration (CDI), and marketing into a single comprehensive framework.
* Optimize your customer interactions on both inbound and outbound channels.
* Apply marketing best practices for turning customer insight into action.
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Source: www.bitpipe.com