1/29/2009 05:29:00 PM
Other names:
- Ishikawa Diagram
- Cause-and-Effect Diagram
It's a tool to determine many possible causes for an effect or problem. It can be used to structure or brainstorming session.
It's called fishbone diagram because it has the fish bone shape like this
Source: Wiki
You can use Microsoft Visio to draw this diagram easily.
Steps to draw fishbone diagram:
1. List the problem/issue to be studied in the "head of the fish".
2. Label each ""bone" of the "fish". The major categories typically utilized are:
* The 4 M’s:
o Methods, Machines, Materials, Manpower
* The 4 P’s:
o Place, Procedure, People, Policies
* The 4 S’s:
o Surroundings, Suppliers, Systems, Skills
Note: You may use one of the four categories suggested, combine them in any fashion or make up your own. The categories are to help you organize your ideas.
3. Use an idea-generating technique (e.g., brainstorming) to identify the factors within each category that may be affecting the problem/issue and/or effect being studied. The team should ask... "What are the machine issues affecting/causing..."
4. Repeat this procedure with each factor under the category to produce sub-factors. Continue asking, "Why is this happening?" and put additional segments each factor and subsequently under each sub-factor.
5. Continue until you no longer get useful information as you ask, "Why is that happening?"
6. Analyze the results of the fishbone after team members agree that an adequate amount of detail has been provided under each major category. Do this by looking for those items that appear in more than one category. These become the 'most likely causes".
7. For those items identified as the "most likely causes", the team should reach consensus on listing those items in priority order with the first item being the most probable" cause.
- Ishikawa Diagram
- Cause-and-Effect Diagram
It's a tool to determine many possible causes for an effect or problem. It can be used to structure or brainstorming session.
It's called fishbone diagram because it has the fish bone shape like this
Source: Wiki
You can use Microsoft Visio to draw this diagram easily.
Steps to draw fishbone diagram:
1. List the problem/issue to be studied in the "head of the fish".
2. Label each ""bone" of the "fish". The major categories typically utilized are:
* The 4 M’s:
o Methods, Machines, Materials, Manpower
* The 4 P’s:
o Place, Procedure, People, Policies
* The 4 S’s:
o Surroundings, Suppliers, Systems, Skills
Note: You may use one of the four categories suggested, combine them in any fashion or make up your own. The categories are to help you organize your ideas.
3. Use an idea-generating technique (e.g., brainstorming) to identify the factors within each category that may be affecting the problem/issue and/or effect being studied. The team should ask... "What are the machine issues affecting/causing..."
4. Repeat this procedure with each factor under the category to produce sub-factors. Continue asking, "Why is this happening?" and put additional segments each factor and subsequently under each sub-factor.
5. Continue until you no longer get useful information as you ask, "Why is that happening?"
6. Analyze the results of the fishbone after team members agree that an adequate amount of detail has been provided under each major category. Do this by looking for those items that appear in more than one category. These become the 'most likely causes".
7. For those items identified as the "most likely causes", the team should reach consensus on listing those items in priority order with the first item being the most probable" cause.
1/26/2009 10:36:00 AM
Chúc bè bạn khắp xa gần
Năm mới sức khỏe, làm ăn phát tài
Kiên trì vượt mọi chông gai
Tài danh thành đạt đêm ngày ước mong
Duyên như ý, thỏa tấm lòng
Việc chi bế tắc hanh thông dễ dàng
Năm mới sức khỏe, làm ăn phát tài
Kiên trì vượt mọi chông gai
Tài danh thành đạt đêm ngày ước mong
Duyên như ý, thỏa tấm lòng
Việc chi bế tắc hanh thông dễ dàng
1/17/2009 11:39:00 AM
If you are a man, how many skills you should have?
Check 75 Skills Every Man Should Master
If you are a woman, how many skills you should have?
Check 75 Skills Every Woman Should Master
I think one of them are necessary in business which called soft skills such as team work, communication, presentation, active listenning, etc.
After checking 75 skills for a man, unfortunately I don't have enough skills. :(
So, I think I have to practice more or change this standards. :D
Check 75 Skills Every Man Should Master
If you are a woman, how many skills you should have?
Check 75 Skills Every Woman Should Master
I think one of them are necessary in business which called soft skills such as team work, communication, presentation, active listenning, etc.
After checking 75 skills for a man, unfortunately I don't have enough skills. :(
So, I think I have to practice more or change this standards. :D
1/02/2009 08:19:00 PM
In marketing, the seven Ps are:
* Product
* Price(s)
* Promotion
* Place
* Process*
* Physical Evidence*
* People*
Similar to the above, in production planning the 7P's are:
* Product
* Price(s)
* Promotion
* Place
* Packaging
* Positioning
* People
Another kind of 7P's are the one in relation to corporate governance as in modern enterprises. These are an extension of the initial 3P's to be found in many annual statements of multinationals.
* People
* Planet
* Profit
* Passion
* Personal (relations)
* Principles
* Priority
Source: wiki
* Product
* Price(s)
* Promotion
* Place
* Process*
* Physical Evidence*
* People*
Similar to the above, in production planning the 7P's are:
* Product
* Price(s)
* Promotion
* Place
* Packaging
* Positioning
* People
Another kind of 7P's are the one in relation to corporate governance as in modern enterprises. These are an extension of the initial 3P's to be found in many annual statements of multinationals.
* People
* Planet
* Profit
* Passion
* Personal (relations)
* Principles
* Priority
Source: wiki
1/02/2009 01:25:00 PM
Total Quality Management (TQM) is a business management strategy aimed at embedding awareness of quality in all organizational processes. TQM has been widely used in manufacturing, education, call centers, government, and service industries, as well as NASA space and science programs.
TQM is composed of three paradigms:
* Total: Involving the entire organization, supply chain, and/or product life cycle
* Quality: With its usual definitions, with all its complexities [1]
* Management: The system of managing with steps like Plan, Organize, Control, Lead, Staff, provisioning and organizing.
As defined by the International Organization for Standardization (ISO):
"TQM is a management approach for an organization, centered on quality, based on the participation of all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society." ISO 8402:1994
One major aim is to reduce variation from every process so that greater consistency of effort is obtained. (Royse, D., Thyer, B., Padgett D., & Logan T., 2006)
In Japan, TQM comprises four process steps, namely:
1. Kaizen – Focuses on "Continuous Process Improvement", to make processes visible, repeatable and measurable.
2. Atarimae Hinshitsu – The idea that "things will work as they are supposed to" (for example, a pen will write).
3. Kansei – Examining the way the user applies the product leads to improvement in the product itself.
4. Miryokuteki Hinshitsu – The idea that "things should have an aesthetic quality" (for example, a pen will write in a way that is pleasing to the writer).
TQM requires that the company maintain this quality standard in all aspects of its business. This requires ensuring that things are done right the first time and that defects and waste are eliminated from operations.
Source: wiki
TQM is composed of three paradigms:
* Total: Involving the entire organization, supply chain, and/or product life cycle
* Quality: With its usual definitions, with all its complexities [1]
* Management: The system of managing with steps like Plan, Organize, Control, Lead, Staff, provisioning and organizing.
As defined by the International Organization for Standardization (ISO):
"TQM is a management approach for an organization, centered on quality, based on the participation of all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society." ISO 8402:1994
One major aim is to reduce variation from every process so that greater consistency of effort is obtained. (Royse, D., Thyer, B., Padgett D., & Logan T., 2006)
In Japan, TQM comprises four process steps, namely:
1. Kaizen – Focuses on "Continuous Process Improvement", to make processes visible, repeatable and measurable.
2. Atarimae Hinshitsu – The idea that "things will work as they are supposed to" (for example, a pen will write).
3. Kansei – Examining the way the user applies the product leads to improvement in the product itself.
4. Miryokuteki Hinshitsu – The idea that "things should have an aesthetic quality" (for example, a pen will write in a way that is pleasing to the writer).
TQM requires that the company maintain this quality standard in all aspects of its business. This requires ensuring that things are done right the first time and that defects and waste are eliminated from operations.
Source: wiki
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